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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Kibler

Amy Kibler

April 17, 2025

5  out of  5
rating by Amy Kibler
"Very helpful and flexible working through ins process"
We responded:
"Thank you, Amy! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
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Kassie Lamb

April 10, 2025

5  out of  5
rating by Kassie Lamb
"I’ve really enjoyed having insurance through Reid, our agent! My rate stays consistent, it doesn’t fluctuate like some others do. When I needed a new windshield, I had no issues at all. And anytime I have questions, Glenna is always quick to respond with the answers I need!”"
We responded:
"Thank you, Kassie, for your kind feedback! We are delighted to know that you had a positive experience with Reid and our team, particularly with Glenna's assistance. We value your trust in us and look forward to continuing to meet your insurance needs."
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Rick Turnbill

April 8, 2025

5  out of  5
rating by Rick Turnbill
"Reid Bryant is an absolute “ BOSS “ and will take care of your claim personally if need be. He’s not afraid to pick up the phone and make calls to corporate on your behalf. He has been involved in my personal property claim from start to finish. His account manager Glenna was also fantastic.Always took my calls or returned them promptly…. Kept me updated the entire process…No one better in this business. Community involved and a great family man."
We responded:
"Rick, your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
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Marsha Lowe

April 4, 2025

5  out of  5
rating by Marsha Lowe
"Reid and his staff are super helpful! I would definitely recommend them to my friends and family."
We responded:
"Thank you for your kind words, Marsha! We strive to treat every customer like family, and we’re so happy to know you had a positive experience with us! "
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Nathan Murray

April 3, 2025

5  out of  5
rating by Nathan Murray
"Shout out to Jonathan over at Reid Bryant - State Farm. Not only is he an awesome guy personally, he helped me get great coverage for all my vehicles, and get coverage for my rare Japanese Import that other companies thought was too hard to do. I amend him for his communication and willingness to work with me and work hard to help insure something that is very uncommon. 6 stars would be an appropriate rating."
We responded:
"Thank you, Nathan, for your wonderful review! We’re delighted to know that Jonathan was able to help you with your specific insurance needs and deliver outstanding service. Your kind words and support truly mean a lot to us."
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dana Worthington

March 25, 2025

5  out of  5
rating by dana Worthington
"The receptionist is always friendly and happy and very thoughtful and Is very receptive and kind and willing to do what it takes to make you feel comfortable and the agent Mr. Bryant obviously wants to make sure that you’re comfortable with your car needs and I really really appreciate them"
We responded:
"Thank you, Dana, for your thoughtful feedback and for sharing your experience with us. We're delighted to know that our team, particularly our receptionist and Mr. Bryant, made you feel at ease and well cared for. Your kind words mean so much to us, and we look forward to continuing to support your insurance needs."
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Michelle Seiber

March 14, 2025

5  out of  5
rating by Michelle Seiber
"Worked with Jonathan, had an amazing experience! Totally recommend!"
We responded:
"Michelle, we’re so glad to hear you had a great experience working with Jonathan! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family!"
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Melissa Vanos

March 14, 2025

5  out of  5
rating by Melissa Vanos
"Reid was incredibly helpful, informative, personable, patient and he saved us quite a bit of money and time getting us the coverage we need.. Everything an insurance agent should be these days. So thankful for him."
We responded:
"Melissa, your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us!"
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Ryan Yang

March 7, 2025

5  out of  5
rating by Ryan Yang
"Wow I almost can’t believe how good of a job Reid State Farm did taking care of my auto insurance. Not only was he professional, timely, and kind… But after meeting with him I’d call him a personal friend. All of my questions and concerns from Root Insurance had been handled. Reid even went as far as making me a fresh cup of Joe and not to mention with hand-ground beans. He goes beyond the call of duty and I would recommend him to anyone."
We responded:
"Thank you so much, Ryan, for your heartfelt review! We're truly touched to hear about your positive experience with us. Your kind words and recommendation mean the world to us. Please know that we're always here to support you with your insurance needs."
Profile photo of Alexander Rubinstien (Ruby)

Alexander Rubinstien (Ruby)

March 7, 2025

5  out of  5
rating by Alexander Rubinstien (Ruby)
"Reid and his whole team were great! John was amazing and took the time to answer my questions and made sure I fully understood the coverage and policy. Excellent service from a 10/10 team!"
We responded:
"Thank you, Ruby, for your kind words! We're glad Reid, John, and the team delivered excellent service. Your satisfaction means everything to us, and we appreciate your support!"
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Chase Stephens

March 7, 2025

5  out of  5
rating by Chase Stephens
"Reid really helped me find life insurance that fit what my family needed!"
We responded:
"Chase, it has been great getting to know you and Hannah. We look forward to taking care of you and your awesome family!"
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Sandra Braden

February 13, 2025

5  out of  5
rating by Sandra Braden
"Glenna Daugherty is very knowledgeable and goes above and beyond to help my families insurance needs."
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Sandra—we’re always here for you! "
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Wright Family

February 13, 2025

5  out of  5
rating by Wright Family
"Glenna is the best!"
We responded:
"Wright, thank you for your support! It’s our mission to ensure you feel confident, and we’re happy we could help you find the best insurance for your needs. We look forward to continuing to serve you! "
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Brittni Silva

February 12, 2025

5  out of  5
rating by Brittni Silva
"Glenna is the best!"
We responded:
"Thank you, Brittni, for your wonderful feedback! We're thrilled to hear that Glenna provided you with such excellent service. Your satisfaction is our priority, and we appreciate your support. If you need anything else, please don't hesitate to reach out."
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Paula Snook

February 12, 2025

5  out of  5
rating by Paula Snook
"Glenda is an amazing person. Highly recommend her 👌"
We responded:
"We’re so grateful for your feedback, Paula! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs! "
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Darius Bryant

February 6, 2025

5  out of  5
rating by Darius Bryant
"Reid Bryant at State Farm provided top-notch service! He was knowledgeable, responsive, and made the process easy. He took the time to explain my options and ensured I had the best coverage. Highly recommend him for anyone needing reliable insurance!"
We responded:
"We appreciate you, Darius! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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Tom Allen

February 6, 2025

5  out of  5
rating by Tom Allen
"Top-notch!"
We responded:
"Tom, thank you so much for the fantastic review! We really appreciate it! "
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Alex Bean

February 4, 2025

5  out of  5
rating by Alex Bean
"I brought my daughter with me and they were so welcoming of her even though she’s a rambunctious toddler, they offered refreshments, and even had caprisuns for her, they are so very personable and answered all my questions, it was such a pleasant visit!"
We responded:
"Alex- thank you for your wonderful review! We're delighted to hear that you and your daughter felt welcomed and comfortable during your visit. Providing a personable experience and addressing your questions is our priority. We look forward to serving you again in the future. "
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James Morgan

January 30, 2025

5  out of  5
rating by James Morgan
"Glenna was prompt friendly and took care of my needs quickly. Thank You State Farm!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Glenna provided prompt and friendly service, meeting your needs efficiently. Your satisfaction is our priority, and we appreciate your trust in State Farm. "
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James Ellis Jr

January 20, 2025

5  out of  5
rating by James Ellis Jr
"Great insurance agency, Glenna works in the office and I'd go by there just to see her."
We responded:
"James, thank you so much for your wonderful review and five-star rating! We really appreciate it! "
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Jamie Reichert

January 16, 2025

5  out of  5
rating by Jamie Reichert
"Great experience with State Farm. Glenna was delightful and super knowledgeable with helping me with all my inquires. She made me feel like a valued costumer and went above and beyond. Excellent job. 5 stars!"
We responded:
"We're thrilled to hear about your positive experience with Glenna. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. We look forward to assisting you again in the future."
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Jackson Hilton

January 15, 2025

5  out of  5
rating by Jackson Hilton
"Jonathan was so helpful when I called. His product knowledge is next to none. He was able to insure all 5 of my vehicles and both of my homes! Will recommend him to all my friends and family. Give him a call if you need help with anything insurance related!"
We responded:
"Thank you for your wonderful review of our team's service. We're thrilled to hear about your positive experience and appreciate your recommendation to your family and friends."
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Vincent Atkinson

December 11, 2024

5  out of  5
rating by Vincent Atkinson
"Reid was professional and got my coverage quickly while I was on the phone. Was able to match and even beat competitor pricing. A pleasure to do business with."
We responded:
"Vincent, thank you for your kind words. We're thrilled to hear that our team provided you with excellent service and competitive pricing. It's always a pleasure to assist valued clients like you. We look forward to serving you again in the future."
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Michael Testa

December 5, 2024

5  out of  5
rating by Michael Testa
"This was a great insurance purchase experience! The staff did a great job of signing me up"
We responded:
"Thank you, Michael! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we're glad we could assist you with your insurance needs."
Profile photo of Ryan DeMars

Ryan DeMars

December 4, 2024

5  out of  5
rating by Ryan DeMars
"I had an absolutely great experience with Reid Bryant today from State Farm! He was polite and professional throughout the entire phone call and answered all the questions I had about my auto/renters insurance. I was shopping around to find a better deal on auto insurance for a new vehicle I had purchased, and man did he deliver! I got coverage for two vehicles and bundled renters insurance all together for a premium that was significantly lower than what I was currently paying. If you're around the Knoxville area and wanting to see what other insurance companies have to offer- I would definitely recommend giving them a call."
We responded:
"Thank you for your kind words! We're thrilled to hear that our team provided you with excellent service and helped you find a great deal on your insurance. We appreciate your recommendation and look forward to serving you in the future."